Privacy Policy

Privacy Policy

Effective Date: 04/17/2025
Website: www.rowan-security.com
Company: ROWAN Security

Introduction

Rowan Security (“we,” “our,” or “us”) is committed to protecting your privacy and the personal information you provide. As a professional provider of private security and investigative services, we collect and use personal data only as necessary to deliver our services and to conduct periodic marketing in accordance with applicable laws and regulations.

This Privacy Policy outlines how we collect, use, disclose, and protect your information, and your rights in relation to your personal data under both United States data privacy laws and the General Data Protection Regulation (GDPR).

Information We Collect

We collect personal information in the course of providing security and investigative services, and during interactions with our website or personnel. This may include:

  • Full name, address, email address, and phone number
  • Identification documents and background verification data
  • Information pertaining to the specifics of your inquiry
  • Employment or business details (for due diligence or investigative purposes)
  • CCTV footage or surveillance data (when applicable to our services)
  • Website usage data such as IP address, device type, and browser information

We do not collect sensitive personal information unless it is directly required to fulfill our contractual obligations or legal responsibilities.

How We Use Your Information

We use your personal data solely for the following purposes:

  • To provide private security and investigation services
  • To comply with legal and regulatory obligations
  • For client account management and operational communications
  • For billing and administrative support
  • For internal analytics to improve service delivery
  • To send occasional marketing communications about our services, events, or updates (you may opt out at any time)

We do not sell or share your personal information for unrelated third-party marketing.

Legal Bases for Processing (GDPR and US Law)

For US-based users, we adhere to all applicable state and federal data protection laws, including but not limited to:

  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Colorado Privacy Act (CPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Utah Consumer Privacy Act (UCPA)

Where required by these laws, we honor your rights to access, delete, or opt out of certain data uses.

Under the General Data Protection Regulation (GDPR), we process personal data based on the following legal grounds:

  • The performance of a contract or pre-contractual steps
  • Legal obligation
  • Legitimate interests (e.g., business operations, fraud prevention)
  • Consent (for marketing or where otherwise required)

Data Retention

We retain personal data only as long as necessary to:

  • Fulfill our contractual and legal obligations
  • Maintain accurate business and investigative records
  • Comply with data retention laws and best practices

Data Sharing & Disclosure

We may share your personal data with:

  • Law enforcement or government agencies (as legally required)
  • Subcontractors or service providers bound by confidentiality agreements
  • Legal advisors, courts, or regulatory bodies when necessary

We do not disclose personal information for unrelated third-party advertising or profiling.

International Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the United States. We ensure that such transfers comply with GDPR requirements and are subject to appropriate safeguards.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent (where applicable)
  • Opt out of marketing communications
  • File a complaint with a supervisory authority

To exercise any of these rights, please contact us at contact@rowan-security.com.

Security of Your Information

We use reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure.

This includes secure systems for data storage, access controls, encryption, and internal training on data handling for all team members.

Marketing Communications

We may occasionally contact you with updates, service announcements, or marketing information related to our offerings. You can opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

ROWAN Security
Email: contact@rowan-security.com
Website: www.rowan-security.com